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Current Projects 10th Drive SE Water and Sewer Improvements Scope – the District will be replacing 5,000 feet of old cast iron water main on 10th Drive SE with an upsized ductile main, and installing 2,400 feet of new sewer main along portions of the route where it is cost effective to do so Total estimated project cost – $6 million, partially funded by a $2 million low interest loan from the State Public Works Assistance Account Construction schedule – Work will begin in early 2024 and will take approximately nine months to complete More information at 10thDriveWaterandSewer.com Lift Station Improvements A lift station is a pumping facility that moves wastewater from lower elevations to higher elevations. Incorporating lift stations at certain points in a gravity pipeline system is integral to moving sewage to a wastewater treatment plant efficiently and cost-effectively. Silver Lake currently has has 21 sewer lift stations in our wastewater system, several of which are 20 – 30 years old, and coming to the end of their service life with similar maintenance issues. In response, the District is planning to rehabilitate several of these existing lift stations over the next two to three years, and bring another three new lift stations online soon. Below is a summary of each lift station project’s scope, cost, and timeline. If you have questions about these or any of our other projects, give us a call at (425) 337-3647. Lift Station No. 4 Improvements Scope – Replace the original generator for backup power, along with electrical controls and new canopy for weather protection. Total estimated project cost – $600,000 Construction completed Pioneer Trails Lift Station Replacement Scope – Replace an existing station with three submersible pumps, increased capacity, a new backup generator, and electrical control building. The existing 35-foot deep wet well will be converted to overflow storage. Total estimated project cost – $4.1 million Construction schedule – Begin 2023, completion in 2024 Larimer 1 Lift Station Replacement Scope – Replace an existing station with submersible pumps, a new backup generator, and electrical control building. The existing wet well will be converted to overflow storage. Total estimated project cost – $2.8 million Construction schedule – 2024 to 2025 Highlands East Lift Station Rehabilitation Scope – Rehabilitate an existing lift station to accommodate increased flow from new upstream developments. Scope is still TBD but may include replacement of motors and pumps, rehabilitating the wet well, new electrical controls, and site improvements. Total estimated project cost – $1.5 million Construction schedule – 2024 to 2025

Contact Us Location & Phone Silver Lake Water & Sewer District 15205 41st Avenue SE Bothell, WA 98012 (see map below ) (425) 337-3647 Hours Monday, Tuesday, Thursday, and Friday 8:00 AM - 4:30 PM Wednesday 9:00 AM - 4:30 PM Closed Saturday, Sunday, and major holidays In Case of Emergency If you have a water or sewer emergency after hours, call our regular number, then press “1” to hold for an Emergency Operator. (425) 337-3647 Press 1 District staff are on call 24 hours a day, 7 days a week to assist you with water and sewer emergencies. Submit We've received your message and will respond to you shortly! Map

Frequently Asked Questions How can I tell if I have a water leak? Unexpected high water usage (and the resulting high water bills) may indicate a leak. To check for a leak yourself, make sure all the water is turned off at your house, and then check the “low flow indicator” on your water meter to see if it is moving. The low flow indicator is usually a small dial, red or black triangle, or blue snow flake, that spins when very small amounts of water move through the meter. If the indicator is moving, and every water faucet is turned off in your home, you may have a water leak. Some leaks are very small, so the indicator may move very slowly or intermittently. You can also call us to perform a leak check: we provide one free leak check a year by a District field technician. Who do I contact before I dig? Whether you're having a new fence or deck built, removing an old tree stump, planting or removing a tree or bush, or anything involving digging into the ground more than a few inches, please DIAL 811 to request a FREE underground utility location BEFORE you dig. You can also request this service online at their website: washington811.com. We may also be able to provide you an "As-Built" drawing of your sewer system upon request. Request As-Builts. Am I responsible to have my water or sewer lines repaired? Yes, customers are responsible for maintaining and repairing their private water and sewer systems. For water, this means the pipes that run between the water meter and your residence. For sewer, this typically means the pipes and junctions that run from the property line to your residence. Please call us if you have questions or need assistance. How do I turn off my water at the point of service? All customers can turn their water off at the water meter. Most customers can also turn their water off by using their home’s shut-off valve, which is typically located in their garage. How do I winterize my house fixtures? Visit our DIY Repairs page for our winterization checklist (and a lot of other helpful information as well!) How do I request field service or an inspection? If you want to request a field technician to respond to your property for service or an inspection, simply call our customer service representatives Monday through Friday, between the hours of 8:00 a.m. – 4:30 p.m. (except on Federal Holidays), at 425.337.3647. How do I open a new account? Opening an account is easy; just call our customer service representatives at 425.337.3647. We will need your property address, and either your closing date (sale) or your move in date (rental). If you are new property owners, we strongly recommend you request your Title Company obtain an estimated and final utility bill. There is a $10.00 new account fee. How do I close my account? Closing an account is easy; just call our customer service representatives at 425.337.3647. We will need your property address, and either your closing date (sale) or your move out date (rental). If your Title Company requests an estimated utility bill, you will be sent a copy of our estimate. On the final bill, Washington state law requires us to provide an estimate of the final utility charges based on current reading and future closing date. There is a $10.00 charge for estimated utility bills, and a $35.00 final bill charge to cover the cost of staff to read the meter, prepare the estimate, and transmit the estimate to the requesting party. Why is the previous owner's balance on my bill? Washington State Law provides that water and sewer charges are liens on the property that was served. To assist buyers and sellers, and to remain in compliance with the State law, the District provides estimated utility bills and final utility bills on request. What is an estimated utility bill? An estimated utility bill is provided when the closing date is uncertain, or the closing date is beyond three days from the request. An estimated utility bill provides the current balance and an estimation based on the account's average daily consumption, plus fees and charges, up to the closing date. A per day estimate is also provided. Washington state law requires us to provide an estimate of the final utility charges based on current reading and future closing date. There is a $10.00 charge for estimated utility bills. What is a final utility bill? A final utility bill is provided when an account is closed. A reading of the meter is taken and a final utility bill is prepared. The charge for a final utility bill is $35.00 to cover our technician's visit to the property for a final meter reading. Washington state law requires us to provide an estimate of the final utility charges based on current reading and future closing date. There is a $35.00 final bill charge to cover the cost of staff to read the meter, prepare the estimate, and transmit the estimate to the requesting party. When can I expect to receive my utility bill? Most District customers are billed once every two months. Bills are mailed at the end of your billing month and are due 10 to 15 days later. Where do I mail my payment? Please mail your payment to: 15205 41st Ave SE, Bothell, WA 98012. When mailing your payment, please include your payment stub along with your check. If you use an online bill paying service, please ensure your current account number is included with your information. Your account number is located at the top of your bill. Why is my recent payment not reflected on my bill? Bills may be generated prior to receipt of your payment. If your payment is not reflected on your account, please call our customer service representatives at 425.337.3647 for assistance. What are your rates for utility service? Visit our About Your Bill page where you'll find a breakdown of the various utility rates for water, sewer, other services, and new connection fees. How can tenants or other third parties get copies of utility bills and other notices? Property owners can request that copies of utility bills and all notices be provided to tenants, property managers, and other third parties by submitting an Authorization for Copy of Statement form, found on our Forms page, under "For Customers." Will I get a notice before my service is disconnected? Customers typically get three mailed notices prior to a service being shut-off for nonpayment. The first notice is the customer's utility bill. The second notice is a courtesy "payment reminder" notice, which is typically mailed not more than sixteen days after the bill's due date. This notice will show both the amount due and the shut off date. The third notice is a shut-off notice typically mailed to the customer not more than forty-five days after the bill's due date. Accounts that are more than thirty days delinquent may be shut off according to RCW 57.08.081 (5). The actual date of shut off is printed on the reminder and shut off notices. Customers can contact the District at least one day prior to the shut-off date and make payment arrangements. How do I apply for Low Income Senior/Disabled Rates? Low income seniors and permanently disabled customers can receive utility rate discounts as described on this page of our website. To apply, go to our Forms page, look under the "For Customers" section, and click on the third bullet to download our "Low Income Senior Citizen and Disabled Persons Discount Form." Complete the form, and send it to us by postal mail, or you can deliver in person during business hours. I have a question about my bill, who do I contact? Please call our customer service representatives with any questions regarding your bill. We can be reached Monday through Friday, 8:00 a.m. to 4:30 p.m., except Federal Holidays, by calling 425.337.3647. I had a water leak, can I get my bill adjusted? District customers may apply for a leak adjustment credit once every five years. Go to our Forms page, look under the "For Customers" section, and click on the "Leak Adjustment Credit Application" form. Complete the form, and send it to us by postal mail, or you can deliver in person during business hours. Where is your service area? Click here to view the District's service area in Google Maps. How do I recognize legitimate SLWSD service technicians? All SLWSD field crew wear uniforms that identify them as employees, and carry employee identification cards. If you have questions regarding a staff contact or the identity of an employee, please call us. District employees will never ask you for a payment or payment information. For your protection, they are prohibited from accepting payments in the field. Does the District have a Night Deposit Box? A night deposit box is available for our customer's convenience at our main office building located at 15205 41st Ave SE, Bothell, WA 98012. Please do not place cash payments in the night deposit box. What is the conversion for cubic feet to gallons? One unit of water = one hundred cubic feet = 748.50 gallons of water. A customer that used 10 units of water would have consumed 7,485 gallons of water.

About Your Bill Five Ways to Pay Always include your full 10-digit account number on all methods of payment. NOTE: we do not accept credit cards or bank Electronic Funds Transfer (EFT) payments for new connection fees or other types of invoices from the District. View Rates and Fees AutoPay - Set Up or Cancellation District-Direct AutoP ay is provide d free of charge, and is for customers who want payment of th eir invoices to draw automatically from their bank account on the due date of the invoice. To sign up or cancel , please click here. Pay By Mail Include your account number on your check or money order and mail to: Silver Lak e Water & Sewer District PO Box 3784 Seattle, WA 98124 Deliver In Person (Office or Drop Box) Bring cash, check, money order, credit/debit card to our office during business hours (credit/debit card fee: $4.25); or place a check or money order (no cash) in the drop box in o ur parking lot at: 15205 41st Avenue SE Bothell, WA 98012 Pay By Phone Have your full 10-digit account number ready and call 1-844-956-1375 to use your credit/debit card, or bank Electronic Funds Transfer (E FT) to pay via our third party payment processo r, I nvoice Cloud. The fee for paying by ph one with a credit/debit card is $5.00; the fee for paying by phone using EFT is $ 3.60. Pay Now Online Have your full ten digit account number ready, and use your credit/debit card, or bank E lectronic Funds Transfer (EFT) to pay online via our third party payment processor, Invoice Cloud . The fee for using a credit/debit card is $4.25; the fee for using EFT is $2.85. Rates and Fees 2024 Sewer Rate Adjustments take effect in May Current Water & Sewer Rates Water Connection Fees Sewer Connection Fees - Alderwood Sewer Connection Fees - Everett Other Charges and Fees Comparison of Peer Agency Water and Sewer Rates 2021 Water and Sewer Rate Study by Katy Isaksen & Associates

Water Conservation Choose your category and click on a link. Can't find the information you're seeking? Give us a call at (425) 337-3647 Water Conservation Tips Water Conservation Kits Lawn Watering Calendar for 2024 (English) Lawn Watering Calendar for 2024 (Spanish) Our Water Use Efficiency Program Water Conservation Tips All Year Long Toilets are the #1 cause of undetected water leaks in the home (and resulting high water bills)—a leaky toilet wastes between 30 and 200 gallons of water per day! Replace worn toilet flappers, and consider replacing old toilets with water-saving newer models. Learn more Faucets are the second most common cause of water leaks. Replace rubber washers and gaskets in your faucets, hoses and shower heads. Learn more Take showers instead of baths: a 4-5 minute shower uses roughly 10 gallons of water compared to up to 50 gallons for a bath. Take shorter showers: every minute is 2.5 gallons! Install energy efficient shower heads, toilets, and faucet nozzles. Turn off the tap while shaving or brushing teeth. Fix leaky faucets, hose bibs, sprinkler heads, and toilet flappers. Wash large loads of laundry and wait until your dishwasher is full to run it. If you've only got a few dirty plates or you're in a small household where it's not practical to wait until the dishwasher's full, you're better off washing in the sink. Just remember to turn off the water while you're scrubbing. When changing out your pet's water dish or draining the aquarium to clean, use the old water on house plants. Pay close attention to your containers: unglazed terra cotta clay containers are beautiful, but they dry out quickly. Wherever possible, choose glazed ceramic, plastic, or other hard-material pots. During Summer's Peak Usage / Higher Rates Check irrigation systems for freeze damage, broken parts, and slow leaks (this tip can save schools and other municipal facilities thousands of dollars every year!) Unusually damp or green patches of grass are usually the first sign of a leak. Inspect your irrigation system for leaks and breaks at least once a month while it is being used. Water early or late in the day to reduce evaporation. Avoid watering in the head of the day and/or when it's windy. Apply water to the roots, not the foliage: Watering the roots reduces evaporation and the risk of plant disease. Using tools that direct water to the roots—like a water wand or a drip irrigation system—will help keep water where it is most useful. Water outdoor plants twice a week; apply directly by hand. Install drip irrigation for maximum watering efficiency. Apply a layer of mulch around plants to help retain water. Let your lawn go dormant: water deeply once a month to keep roots alive. Use a broom or ShopVac rather than a hose to clean sidewalks, driveways and patios, rather than hosing them down—this can save up to 150 gallons each time! Save pressure washing jobs until Fall rains return. Wash cars less often, at locations that recycle water. Turn off your garden hose at the faucet, not at the nozzle (nozzles are notorious for slow leaks). Water Conservation Components Silver Lake Water & Sewer District offers limited quantities of the following water conservation components to our customers.These items can help you manage your water usage, especially during the summer. All pieces install very easily with few tools required. Just call us to make sure we have them in stock before you come pick up! (425) 337-3647 Residential Showerhead & Faucet Kit One Low-Flow Showerhead Two Bathroom Faucet Aerators Teflon tape Outdoor Watering Components Toilet Leak Detection Kit

Contact Engineering This is not a public disclosure request. Find the public disclosure request form here. To contact District Engineering, please complete the form below. First Name Last Name Email Phone Address Parcel Number Message: Submit We've received your message and will respond to you shortly!

Cross Connection Control Help Us Keep Your Water Safe with Cross Connection Control Keeping water safe is a two-way street. We rely on you, our customers, to be aware of any cross connection to the water system that you might have on your property, and to protect those connections with a Backflow Prevention Device to ensure the safety of our drinking water. What is a Cross Connection? A cross connection is a point in a plumbing system where it is possible for a non-potable substance to come into contact with the potable drinking water supply. For homeowners, these commonly include irrigation systems, private fire sprinkler systems, boiler systems, and pool or pond equipment. What is Backflow? Backflow occurs when water or other substances flow in the opposite direction than intended—such as the water in an irrigation system flowing back towards the water source once it's turned off—which allows contaminants to enter the public water system or consumer's plumbing. A backflow incident occurs when biological, chemical, or physical contaminants enter the drinking water supply (under backflow conditions) via unprotected cross-connections. Backflow incidents may cause injury, illness, or death. What is Required to Keep Water Safe? In our complex water system, everything is connected. Washington State Administrative Code (WAC 246-290-490 ) requires customers to install, maintain, and test Backflow Prevention assemblies (examples shown above) to keep pollutants and contaminants from entering the clean drinking water system and prevent backflow incidents. This same Code requires Silver Lake Water & Sewer District maintain a backflow prevention program, in which we send out annual reminder letters to customers with Backflow Prevention Devices when their device's annual test is due. What Are Your Responsibilities? If you have irrigation, fire sprinkler or other water-using systems, you will need to: Have a Backflow Prevention Device installed at the connection between your systems and the District's public water system; Have a state certified Backflow Assembly Test performed annually (see a link to a list of certified testers below); and The tester is required to send in your test report using our online portal: Tokay WebTest Portal . WebTest Portal WebTest Training Guide WebTest Training Video Additional District Resources Certified Backflow Assembly Tester List District Code regarding Cross Connection Control Brochure for Residential Irrigation Backflow Prevention Click Here to Schedule an Annual Water Truck Inspection Outside Resources American Backflow Prevention Association Western Washington Cross Connection Prevention Professionals Group City of Everett Public Works Brochures If you are an existing backflow customer, be sure your information is up to date for receiving reminders, and get your annual test scheduled in advance. If you have questions about your due date, or need a list of registered testers, or have any questions at all, please contact us: backflowtests@slwsd.com (425) 659-2304

Resources Can't find the information you're seeking? Give us a call at (425) 337-3647 FAQs DIY Repair Tips Meeting Minutes Customer Assistance Programs Water Conservation Tips Water Quality Forms Backflow and Cross Connection Control Newsletters District Codes District Standards District Resolutions Comprehensive Water Plan Comprehensive Sewer Plan Interlocal Agreements Public Records

Customer Assistance Programs Senior and Disabled Programs Other Assistance Programs Rate Discount Program for Low Income Seniors and Disabled Persons Silver Lake Water & Sewer District offers a discount program for low income seniors and disabled persons—with utility rates typically discounted 50% for water (base rate only) and 25% for sewer. Specific Qualifications Include: Total household income does not exceed $75,000 per year Seniors are persons 61 years of age or older Disabled persons are currently receiving disability benefits from one or more of the following: – Supplemental Security Income (SSI) – Social Security Disability Insurance (SSDI) – Veteran Disability Compensation (VDC) – Non-Grant Medical Assistance (NGMA) – Permanent disability insurance benefits – State permanent disability benefits To apply, click here to go to our Forms page , and under the "For Customers" section, click on the third bullet link titled "Low Income Senior Citizen and Disabled Persons Discount Rate Application" to download the application form. Complete the form, and return it to us by postal mail, or in person during business hours. Other Assistance Programs 2-1-1 Washington - North Sound Region 1-800-223-8145 This service connects people to the help they need most—from housing assistance and help with financial needs, to the nearest food bank—with the most comprehensive information on health and human services in the North Sound / Snohomish region. Snohomish County PUD (electricity) 1-425-783-1000 PSE Home Energy Lifeline (natural gas) 1-888-225-5773 Homage 1-425-513-1900 1-800-422-2024 Assistance for low-income older adults and people with disabilities in Snohomish County. St. Vincent DePaul (425) 355-3504 Helps meet the needs of low-income and homeless people in Snohomish County. Volunteers of America (360) 793-2400 or 211 A one-stop campus for communities in East Snohomish County offering services for people of all generations. Salvation Army - Everett Branch (425) 259-8129

Public Records Requests for as-built drawings may be submitted directly to the District Engineer. A public records form is not required for processing these requests. Resolution 783 , adopted by the Silver Lake Water & Sewer District Board of Commissioners on October 10, 2019, defines the availability of District public records for public inspection and copying. Chapter 2.35 of the district code, contains procedures relating to inspection and copying of district records. Requesting Public Records Please download and complete this form to request access to public documents. Return the completed form to the District office. Charges for photocopies and electronic files are explained on the form. Previously approved Commissioner Meeting minutes from recent years can be found here .

Th 3, 17 thg 9 | Wix Office SỰ KIỆN CỦA TÔI Đây là nơi tuyệt vời để khiến khách của bạn hào hứng bằng cách cho họ biết thêm một chút về sự kiện này. Trả lời Thời gian & Địa điểm 18:00 17 thg 9, 2024 – 21:00 18 thg 9, 2024 Wix Office, Số 99 Hai Bà Trưng, Cửa Nam, Hoàn Kiếm, Hà Nội Giới thiệu về sự kiện Sử dụng phần này để cho khách biết thêm về sự kiện này, như lịch sự kiện, diễn giả, thông tin quan trọng và hơn thế nữa. Để tùy chỉnh văn bản này, hãy vào Quản lý sự kiện> Chi tiết sự kiện. Đây là một đoạn về sự kiện của bạn. Bạn có thể cho khách biết về lịch sử sự kiện, thông tin nền, loại người tham dự, v.v. Đây là nơi tuyệt vời để cho khách biết thêm thông tin để khiến họ hào hứng đăng ký. Để tùy chỉnh văn bản này, hãy vào Quản lý sự kiện> Chi tiết sự kiện. Đây là một đoạn về sự kiện của bạn. Bạn có thể cho khách biết về lịch sử sự kiện, thông tin nền, loại khách tham dự và nhiều thông tin khác. Đây là nơi tuyệt vời để cho khách biết thêm thông tin để khiến họ hào hứng đăng ký. Để tùy chỉnh văn bản này, hãy vào Quản lý sự kiện > Chi tiết sự kiện. Hiện thêm Trả lời Chia sẻ sự kiện của bạn